Shipping Policy

At MD CNC Art, we aim to deliver your orders safely and on time. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

Order Processing Time

  • All products are custom-made and require production time.

  • Order processing begins after design approval and payment confirmation.

  • Production time may vary depending on the product type, design complexity, and order quantity.

Shipping & Delivery Time

  • Estimated delivery timelines will be shared at the time of order confirmation.

  • Delivery times may vary due to location, courier service, weather conditions, or unforeseen circumstances.

  • MD CNC Art is not responsible for delays caused by courier companies or external factors.

Shipping Charges

  • Shipping charges are calculated based on product size, weight, and delivery location.

  • Any applicable shipping cost will be communicated before order confirmation.

Delivery Coverage

  • We offer shipping to selected locations. Availability may vary based on courier service coverage.

  • For large or fragile items, special delivery arrangements may apply.

Packaging

  • All products are carefully packed to minimize the risk of damage during transit.

  • Despite careful packaging, minor transit-related issues are beyond our control.

Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect due to our error, please contact us within 24–48 hours of delivery.

  • Clear photos or videos of the product and packaging are required for verification.

  • Approved claims will be resolved through replacement or correction as applicable.

Address Accuracy

  • Customers are responsible for providing complete and accurate shipping details.

  • MD CNC Art is not responsible for orders delayed or lost due to incorrect address information.

Unsuccessful Delivery

  • If a delivery attempt is unsuccessful due to customer unavailability or incorrect details, additional shipping charges may apply for re-delivery.

Policy Updates

MD CNC Art reserves the right to update this Shipping Policy at any time without prior notice.

Contact Us

For any shipping-related questions or concerns, please contact us:

MD CNC Art